Shipping & Returns

My Shop Your Shop provides Australia Wide shipping only. Delivery will be fulfilled by Australia Post or Fastway Couriers. However it is at our discretion to use a different courier if required. Most of our items will require signature on delivery. If you are not present when the parcel arrives, a calling card will be left so you can arrange another delivery time. If re-delivery is not done promptly, the parcel will be returned to My Shop Your Shop Warehouse and a re-delivery fee will be charged to you, the buyer. Depending on the item purchased, delivery can usually take 1-3weeks approximately..

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong selection. Returns will only be accepted upon prior approval from management & this is only accepted if there is a manufacturing fault with the item. Goods must be returned in the condition & packaging that they were supplied. Refunds if issued will be restricted to the price invoiced only & will exclude our delivery costs to you, your return costs & any costs relating to shortage or damage of contents on return. We strongly recommend when you return a product you use an insured delivery service as we regret we can't be held responsible for goods lost or damaged in transit.